A custom-made technical support
for stress-free management
Simplify administration, strengthen security, and optimize your Google Workspace environment with Digital Salamander’s expertise.
Discover our technical support packages
Digital Salamander Support
Essential assistance for simplified Google Workspace management.
Need reliable support to effectively manage your Google Workspace environment? With Digital Salamander Support, you benefit from expert assistance to administer your accounts, secure your data, and optimize your productivity.
Essential support for hassle-free management
- Creation, modification, and deletion of accounts and aliases.
- Full export of accounts from the domain.
- Notifications for license shortages.
- Verification of DNS settings and email deliverability.
- Activation and verification of two-step verification.
- Assistance with recovering emails, calendars, and contacts.
Configuration of Google Workspace applications to fit your needs.
Information on group usage and creation of collaborative spaces.
- Adding, removing, and managing group members and administrators.
Access to the Digital Salamander tutorial library.
Quick and simple information on Google Marketplace applications.
Recommendations on Chrome extensions and browser updates.
With Digital Salamander Support, you get essential support for managing your Google Workspace environment with peace of mind.
Digital Salamander Support Plus
Advanced support for optimized Google Workspace management
Do you want to go further in managing and optimizing Google Workspace? Digital Salamander Support Plus offers you advanced assistance to strengthen security, automate certain tasks, and improve your organization’s productivity.
Expert support for high-performance management
Full management of licenses and devices.
Advanced configuration of Google groups and applications.
Configuration of an SMTP on a third-party application and simple Gmail migration (account-to-account).
Access to the security center to monitor and manage alerts.
Advanced configuration of Google groups and setting up security center notifications.
Verification of DNS settings and email deliverability.
Mail log search for precise tracking of exchanges.
GAM queries for data extraction, investigation, and updates on the domain.
Centralized extraction of admin data on Cloud Storage.
Advice on Gemini / Drive services and their advanced configuration.
Help with setting up and optimizing Google Workspace accounts.
Exclusive access to the Digital Salamander tutorial library for enhanced autonomy.
With Digital Salamander Support Plus, you get advanced support for efficient and secure management of your Google Workspace environment.
Digital Salamander Support Elite
The ultimate support for expert and secure Google Workspace management
For companies that demand the highest level of expertise and security, Digital Salamander Support Elite offers comprehensive, strategic, and advanced support to optimize, secure, and fully master your Google Workspace environment.
Ultra-personalized and proactive care
Complete administration of licenses, devices, and accounts (creation, modification, deletion, aliases, data transfers).
Advanced group management and specific Google Workspace settings.
Automation of processes via advanced GAM for large-scale data audits, extractions, and updates.
Annual security audit to identify and correct vulnerabilities. In-depth investigations into security center notifications and proactive recommendations.
Advanced access management, 2FA setup, and control of editable user information.
Advanced security via DLP (Data Loss Prevention), CAA, MDM, and a collaborative security matrix.
- Detailed review of Work Insights to improve application adoption and productivity.
- Advanced configuration of Gemini / Drive services and Google groups.
- Expert support on best practices and usage to maximize the value of Google Workspace.
Dedicated workshop of your choice (DLP, MDM, GAM training, 2FA support, etc.).
Strategic assistance to promote application adoption (Customer Success Management).
Exclusive access to the Digital Salamander tutorial library and priority technical support.
With Digital Salamander Support Elite, you can turn your Google Workspace management into a lever for performance, security, and efficiency.
Need personalized support ?
Do you need quick assistance, expert advice, or a custom solution for your Google Workspace environment? Our specialists are here to help.
Responsive and effective support to solve your problems with ease.
Solutions tailored to your needs, from quick troubleshooting to advanced optimization.
Personalized support to secure and improve your organization.
Contact us now and simplify your Google Workspace management!